Your Questions Answered | VS Nails & Beauty Las Palmas

Question 1

How can I book an appointment at VS Nails & Beauty?

Accepted Answer

Booking your appointment is very easy. You can call us or send a WhatsApp message to +34 64 111 6227, or use the online booking system on our website. To secure your preferred time, we recommend contacting us at least 24-48 hours in advance.

Question 2

Is an appointment necessary, or can I walk in?

Accepted Answer

Yes, we work exclusively by appointment to give each client the time and attention they deserve, without rush or waiting. This allows us to guarantee the highest quality in each of our beauty services in Las Palmas.

Question 3

What hygiene and safety measures do you use in the salon?

Accepted Answer

Your safety is our top priority. We adhere to the highest hygiene standards: we sterilize all metal tools in an autoclave, use single-use disposable materials, and disinfect each workstation between clients.

Question 4

What payment methods do you accept?

Accepted Answer

We accept payments by credit/debit card, Bizum, and cash. We offer flexibility for your maximum convenience.

Question 5

What is your cancellation policy?

Accepted Answer

We appreciate you letting us know at least 24 hours in advance if you need to cancel or reschedule your appointment. This allows us to offer the slot to someone else. Cancellations with less than 24 hours' notice or no-shows may be subject to a fee.

Question 6

Do you offer gift cards for your beauty services?

Accepted Answer

Of course! A VS Nails & Beauty gift card is the perfect gift. You can purchase it for a specific service (like a Russian manicure or a relaxing massage) or for a specific amount. It's ideal for birthdays, anniversaries, or just to surprise someone special.

Question 7

Are your services also for men?

Accepted Answer

Absolutely. We offer treatments for both women and men. Services like deep cleansing facials, electrical epilation (especially for beard shaping or the nape), and our therapeutic massages are very popular among our male clients looking to take care of themselves in Las Palmas.

Question 8

Where is the VS Nails & Beauty salon located?

Accepted Answer

Our beauty salon is located in a central area of Las Palmas de Gran Canaria, very close to the Mesa y López area and the Alfredo Kraus Auditorium. The exact address and a map are available on our contact page.

Question 9

What exactly is electrical epilation and why is it permanent?

Accepted Answer

Electrical epilation, or electrolysis, is the only method approved by the FDA as 100% permanent. It works by inserting a very fine probe into the hair follicle to apply a current that destroys the germ cells responsible for hair growth. Once destroyed, the hair cannot grow back in that follicle.

Question 10

Electrical Epilation vs. Laser: What's the main difference?

Accepted Answer

The biggest difference is effectiveness and permanence. Laser is effective on dark hair and light skin, but often only weakens the hair (photepilation). Electrical epilation is effective on ANY hair type (blonde, gray, red, fine) and skin color, and it is the only method that guarantees permanent follicle removal.

Question 11

Does electrical epilation hurt? What is the discomfort level?

Accepted Answer

The sensation varies by person and area, but it's generally described as a slight, quick 'heat' or sting. It's a completely tolerable discomfort. At VS Nails & Beauty, our experts adjust the settings for your maximum comfort. Most clients are surprised at how manageable it is.

Question 12

How many electrical epilation sessions will I need?

Accepted Answer

The number of sessions depends on factors like the area, hair density, and growth cycle. Several sessions are required to treat all hairs in their active phase (anagen). During your initial consultation, we will give you a personalized estimate for your case.

Question 13

Does electrical epilation work for hormonal, blonde, or gray hair?

Accepted Answer

Absolutely YES! This is its greatest advantage. Electrical epilation is the definitive solution for hormonal facial hair (hirsutism), and for blonde, white, gray, or red hair that laser cannot detect or eliminate. It is the treatment of choice for these conditions.

Question 14

Is it safe for delicate areas like the upper lip, eyebrows, or chin?

Accepted Answer

Yes, it is the safest and most precise method for permanent facial hair removal. Its high precision allows us to shape eyebrows or remove unwanted hair on the upper lip and chin hair by hair, without damaging the surrounding skin. It's the perfect solution for facial hair.

Question 15

What aftercare should I follow after a session?

Accepted Answer

The aftercare is simple: keep the area clean and dry, avoid direct sun exposure, saunas, or pools for 48 hours, and do not use exfoliating products. We will provide you with a complete post-treatment care guide to ensure a perfect recovery.

Question 16

When you say 'permanent,' does it mean the hair NEVER grows back?

Accepted Answer

Yes. A correctly treated follicle with electrolysis is destroyed and unable to generate a new hair. The success of the treatment lies in systematically treating all follicles in the area over several sessions. It's an investment in a lifelong solution.

Question 17

How should I prepare for my electrical epilation session?

Accepted Answer

Preparation is minimal. It's important not to remove hair with pulling methods (wax, tweezers) for at least 2-3 weeks before your appointment, as we need the hair to be visible to treat it. You can shave the area if needed. Keep the skin well-hydrated and avoid caffeine just before the session to reduce sensitivity.

Question 18

Can electrical epilation be performed on tattooed skin?

Accepted Answer

Yes, unlike laser, electrical epilation is completely safe and effective on tattoos. Since it doesn't use light, there is no risk of altering the ink pigments or causing burns. It is the ideal method for removing hair from tattooed areas.

Question 19

What is a Russian manicure and why is it different?

Accepted Answer

The Russian manicure is an advanced technique for deep cleaning the cuticle, performed dry with an e-file and special bits. It allows for an incredibly neat and long-lasting finish, as the polish can be applied closer to the skin. The result is a nail that looks like it's growing out already polished.

Question 20

What is the difference between gel nails and shellac/semi-permanent polish?

Accepted Answer

Shellac (semi-permanent) is a long-lasting polish (2-3 weeks) applied over your natural nail. Gel nails, on the other hand, allow for building and shaping the nail, adding length, and correcting imperfections. Gel is more resistant and is ideal if you're looking for a more elaborate or durable manicure.

Question 21

How long does shellac/semi-permanent polish last without chipping?

Accepted Answer

With proper care, our semi-permanent manicure lasts flawlessly for 2 to 3 weeks. The final duration will depend on the growth rate of your natural nails.

Question 22

Do Russian manicures or gel damage natural nails?

Accepted Answer

No, not if done by a qualified professional and removed correctly. At VS Nails & Beauty, we never force the material. We use high-quality products and safe removal techniques that protect the health of your natural nail. Damage usually occurs from improper removal at home.

Question 23

How can I care for my manicure to make it last longer?

Accepted Answer

To maximize its duration, we recommend moisturizing your cuticles with oil daily, wearing gloves for cleaning tasks, and avoiding using your nails as tools. With these simple steps, your manicure will look perfect for longer.

Question 24

Gel nails vs. acrylics: which is the best option for me?

Accepted Answer

Both are excellent for adding length and strength. Gel nails offer a more natural and shiny finish and are more flexible. Acrylics are known for their extreme hardness, ideal for people with a very active lifestyle. At your appointment, our nail specialist in Las Palmas will advise you on the best option depending on your nails and goals.

Question 25

What should I do if I break a gel or acrylic nail?

Accepted Answer

Don't worry! Contact us to book a repair appointment. Do not try to glue or rip it off at home, as you could damage your natural nail. At the salon, we can safely repair it and make it look like new.

Question 26

What does a Russian pedicure include and what are its benefits?

Accepted Answer

Our Russian pedicure is a meticulous dry treatment. It focuses on precise cuticle work with an e-file, advanced callus reduction, nail reshaping, targeted exfoliation, and a concentrated hydration mask before the long-lasting polish. The result is smooth heels, healthy nails, and a flawless finish that prevents ingrown nails and keeps your feet photo-ready for longer.

Question 27

How often is it advisable to get a pedicure?

Accepted Answer

To keep your feet healthy, soft, and beautiful, it's ideal to have a professional pedicure every 4 to 6 weeks. This frequency helps prevent callus buildup and keeps the nails in perfect condition.

Question 28

Does the pedicure remove calluses and cracked heels?

Accepted Answer

Yes, one of the fundamental steps of our pedicure is the professional treatment of calluses and cracked heels. We use specific techniques and products to leave the skin of your feet completely soft and renewed.

Question 29

What is the difference between a full pedicure and just a polish change?

Accepted Answer

A polish change is just that: removing the old polish and applying a new one. Our professional pedicure in Las Palmas is a comprehensive treatment that includes exfoliation, callus treatment, cuticle care, hydration, and polishing. It's a health and beauty service for your feet.

Question 30

Can I get a pedicure if I think I have a nail fungus?

Accepted Answer

For hygiene and safety reasons, we cannot perform a pedicure on nails that show signs of a fungal infection. In that case, we will recommend that you consult a podiatrist. Once the condition is treated and cured, we will be happy to beautify your feet.

Question 31

How often should I get a deep cleansing facial?

Accepted Answer

For healthy, radiant skin, we recommend a professional facial every 4 to 6 weeks. This cycle coincides with the skin's cell renewal and allows us to keep pores clean, control sebum, and enhance your at-home care routine.

Question 32

What is the Korean double cleansing you use?

Accepted Answer

Double cleansing is the foundation of flawless skin. First, we use an oil-based cleanser to dissolve makeup, sunscreen, and oily impurities. Then, a water-based cleanser to remove sweat and other impurities. The result is exceptionally clean skin, ready for treatment.

Question 33

Are your facial treatments suitable for sensitive skin?

Accepted Answer

Absolutely. We customize every step of the treatment. For sensitive skin, we use our enzymatic papaya peel, which gently exfoliates without irritation, and we select soothing masks and products to strengthen the skin barrier.

Question 34

What is the enzymatic papaya peel and what are its benefits?

Accepted Answer

The enzymatic papaya peel uses the papain enzyme to very gently dissolve dead skin cells, without the friction of traditional scrubs. It is ideal for all skin types, including sensitive ones. It provides radiance, evens out the tone, and improves skin texture without irritation.

Question 35

What care should I take after a facial cleansing?

Accepted Answer

After your facial cleansing at our center in Las Palmas, we recommend avoiding makeup for a few hours, not exposing yourself to direct sun, and using high sun protection. It is also important not to use exfoliants or products with acids for the next 2-3 days to allow the skin to settle and regenerate.

Question 36

What benefits will I get from a relaxing massage?

Accepted Answer

Beyond deep relaxation, our anti-stress massage in Las Palmas improves circulation, relieves accumulated muscle tension, reduces stress and anxiety levels, and can help you improve sleep quality. It's a reset for body and mind.

Question 37

Can I choose the pressure of the massage?

Accepted Answer

Of course. Before we start, we will talk with you to understand your needs and preferences. The massage therapist will adapt the pressure, from soft and relaxing to more intense and decontracting, to make the experience perfect for you.

Question 38

What is the difference between chiromassage and a relaxing massage?

Accepted Answer

A relaxing massage focuses on general relaxation of the nervous system with gentle, fluid movements. Chiromassage is more therapeutic and focuses on treating specific muscle ailments, such as contractures or strains, using more localized and deep techniques.

Question 39

How often should I get a massage?

Accepted Answer

It depends on your goals. For stress management, a monthly massage can be very beneficial. If you are treating a contracture or specific pain, you might need more frequent sessions at the beginning, such as once a week. Our massage therapist in Las Palmas can recommend a personalized plan.

Question 40

Are there any contraindications for getting a massage?

Accepted Answer

Yes, some conditions require caution. It is not recommended to get a massage if you have a fever, acute skin infections, deep vein thrombosis, or right after surgery. If you have any medical condition, it is important that you inform us before the session.

Your Questions Answered | VS Nails & Beauty Las Palmas

General Questions

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